678-826-9470
Policies, Procedures, and Terms & Conditions
1. Company Overview
TidyUp ATL is a professional residential and commercial cleaning company servicing Metro Atlanta. Our mission is to deliver consistent, top-tier cleaning services while maintaining professionalism, punctuality, and customer satisfaction.
2. Booking & Scheduling
All appointments require a $25 deposit to confirm the booking. This deposit is applied toward the total service cost.
Appointments must be scheduled at least 24 hours in advance.
Clients will receive a confirmation email or text within 24 hours of booking.
Same-day service is subject to availability and an additional $30 fee.
3. Cancellation & Rescheduling
Cancellations must be made at least 24 hours prior to the scheduled appointment to avoid forfeiture of the deposit.
Clients may reschedule up to one time without penalty if done with 24+ hours' notice.
A no-show or cancellation with less than 24 hours' notice will result in the loss of the $25 deposit.
4. Service Pricing
Residential Rates by Square Footage:
Essential Clean – Up to 1,500 Sq Ft
Flat Rate: $149
• • Dusting and wiping all surfaces
• • Sweeping, mopping, and vacuuming floors
• • Bathroom sanitation (toilets, sinks, mirrors, tubs)
• • Kitchen cleaning (countertops, exterior appliances, sinks)
• • Trash removal
• • Light tidying and organization
Signature Clean – 1,501 to 2,500 Sq Ft
Flat Rate: $189
• • Complete dusting of all rooms and surfaces
• • Detailed bathroom cleaning
• • Kitchen cleaning with exterior appliances
• • Sweeping, mopping, and vacuuming
• • Trash removal and surface organization
Premium Refresh – 2,501 to 3,500 Sq Ft
Flat Rate: $239
• • Dusting including baseboards and doorframes
• • Deep bathroom sanitation and grout touch-ups
• • Kitchen detailing and cabinet care
• • Whole-house floor cleaning and organization
Elite Home Reset – 3,501 to 4,500 Sq Ft
Flat Rate: $289
• • Detailed home-wide cleaning
• • Bathroom sanitation and polish
• • Full kitchen surface and appliance cleaning
• • Whole-home reset including bedrooms and common areas
Custom Estate Clean – 4,501+ Sq Ft
Custom Estimate Required
• • Please call or email for a personalized consultation
Detail Deep Clean (Add-On)
Starting at $200
• • Baseboards, vents, and trim detail
• • Bathroom and kitchen grime removal
• • Inside microwaves and trash cans
• • Dusting blinds and touchpoints
Green Clean Upgrade (Add-On)
Flat Fee: $50 + $20 for green products
• • Includes all Deep Cleaning services
• • Uses non-toxic, biodegradable cleaning products
• • Safe for children and pets
Fresh Fold Laundry (Add-On)
$10 per load
• • Standard-size load washed, dried, and folded
• • Optional use of your detergent
• • Clothes ready at time of service
Bedding Care – Comforters & More
Starting at $30 each
• • Wash, dry, and fold large bedding items
• • Extra-large or soiled items may incur fees
Extreme Reset Clean (Custom Quote)
Estimate Required
• • Customized plan for heavy clutter or biohazards
• • Safety-equipped crew and sanitation
• • Discreet and respectful process
Commercial Rates:
Per Square Foot Pricing
• Basic Commercial Cleaning: $0.10 – $0.20/sq ft
• Medical/Daycare/High-Touch Areas: $0.20 – $0.30/sq ft
• Post-Construction Cleanup: $0.25 – $0.50/sq ft
Monthly Flat Rate Packages
Sq Ft
1,000–2,500 1x/week $350/mo 3x/week $600/mo 5x/week $900/mo
2,501–5,000 1x/week $600/mo 3x/week $900/mo 5x/week $1,400/mo
5,001–10,000 1x/week $900/mo 3x/week $1,400/mo 5x/week $2,200/mo
10,000+ Custom Quote
Optional Add-On Services
• Floor Buffing & Waxing: $0.25–$0.50 per sq ft
• Interior Window Cleaning: $5–$10 per pane
• Restroom Deep Sanitation: $25–$50 per restroom
• After-Hours Cleaning: +10–20% premium
One-Time / Emergency Jobs
• $100/hour for a 2-person team (2-hour minimum)
• Includes all supplies and equipment
Warehouses/industrial – Call for customized estimate
Minimum 1-hour service. Final price is determined by scope and condition of property.
5. Access to Property
Clients must ensure access to the property at the scheduled time.
If a lockout occurs or we are unable to gain access, the $25 deposit is forfeited.
Clients may provide temporary or recurring access codes/keys.
6. Health & Safety
TidyUp ATL provides our own equipment and standard cleaning supplies.
We do not handle hazardous waste, mold removal, biohazards, pest infestations, or bodily fluids.
We require all pets to be secured during the cleaning process.
7. Staff Conduct
Our team members are trained, background-checked, and expected to maintain a professional demeanor at all times.
Clients must treat staff respectfully. Any harassment or unsafe behavior will result in immediate service termination.
8. Damages & Liability
We take great care while cleaning but are not liable for pre-existing damage or for items that are unstable or not properly secured.
Clients should remove valuables and inform us of fragile items prior to service.
9. Payment Terms
Full payment is due upon completion of services unless otherwise arranged.
Accepted forms of payment include Zelle, Cash App, credit/debit, and cash.
Invoices not paid within 7 days may incur a $15 late fee per week.
10. Privacy Policy
All client information is kept confidential.
We do not sell, share, or disclose personal information to third parties unless required by law.
11. Re-cleaning & Satisfaction Guarantee
If you are dissatisfied with the service, you must notify us within 24 hours.
We will offer a complimentary re-clean of the area of concern within 48 hours.
No refunds are issued after a service has been rendered.
12. Amendments
TidyUp ATL reserves the right to update policies, pricing, and terms at any time. Clients will be notified via email or text of any major changes.
Contact Us
TidyUp ATL
PO Box 1112
Hampton, GA 30228
📞 678-826-9470
📧 book@tidyupatl.com
🌐 www.TidyUpAtl.com